Shipping Policy

SHIPPING AND DELIVERY

Please note we ship Australia wide. We do not ship internationally. 

Delivery options are as follows:
$10 flat rate on Australia wide shipping
FREE - Local delivery 3228
FREE - Local pick up
Please see below for more information.

AUSTRALIA WIDE SHIPPING RATES
$10 flat rate shipping on all orders. 
$15 flat rate for express postage.

LOCAL DELIVERY (Torquay and Jan Juc)
FREE - Please select 'local delivery' if the local delivery address is Torquay or Jan Juc 3228.
*Delivery timeline: 2-3 business days, please note we do not deliver on weekends or public holidays.

PICK UP FITSTOP ARMSTRONG CREEK *Note for your reference - this will be mainly for our members as they will need to pay through the website
FREE - Please select 'pick up' if you wish to collect from FITSTOP ARMSTRONG CREEK 
(Address: 364-368 horseshoe bend road, Armstrong creek)
*Pick up during class / opening hours. Please get in touch with us to organise a time to pick up your order from Fitstop.


DISPATCH, TRACKING & DELIVERY

- Your Neat order is packed and dispatched within 1-3 business days
- We will notify you via email and provide you with your tracking number
- You will be able to track this order on the carrier’s website by using your tracking number.
- You should expect delivery within 5-8 business days of ordering. Please note due there have been some delayed in shipping from Victoria due to COVID.
- Order cannot be re-directed once dispatched, please be careful when entering your address.